USA Shipping and tracking

  • DHL Express – delivery within 1 – 3 business days (most US addresses)
  • UPS Expedited – delivery within 4 – 5 business days
  • Deutsche Post DHL – Once an item arrives in the US and gets scanned by USPS, it can be tracked real time using the USPS Track and Confirm website.

EU Shipping and Tracking

  • DHL Express – delivery within 1 – 2 business days
  • Deutsche Post DHL – Most of the orders within the European Union are dispatched via Deutsche Post DHL. Delivery within 1 – 3 weeks
  • DPD Economy service is available for selected countries in Europe. This option is suitable for orders over 3kg (3 or more icons).
    For exact shipping costs and options please go to the checkout page or send us a message.

Packaging

We hand check and inspect every item before packaging!

  • 1 Business day shipping & handling time
  • Secure packaging – double or triple bubble wrap (big bubbles) and extra cushioning
  • Combined shipping is possible if purchased items can be safely packaged together. We will gladly combine items and save you money! Please send us a message for details.
  • Tracking number
  • Fast Delivery
  • 30 day return policy – no questions asked (check our return policy)

Shipping Rates

Our shipping partners charge us by weight, so the final shipping cost depends on the total weight of the items ordered. Most of our small hand-painted icons ship for FREE. The shipping cost for the larger hand-painted icons starts from $9.99 and goes up to $19.99 per item. Please go to the checkout page for exact shipping options and costs. If you have specific questions, feel free to contact us via the contact form or call us at 1-408-659-6005. We will respond as soon as possible.

Shipping Upgrades

Faster shipping is available via DHL Express, UPS and DPD Economy. Please go to the checkout page for exact shipping options available for delivery in your country or send us a message for more information and quotes.

International Customs

Customs regulations vary by country. Generally, buyers pay additional costs such as duties, taxes, and customs clearance fees if any. Normally our icons are delivered to your door at no extra cost.

Delivery Partners

Delivery Times

Depending on the time of the day, your order will be processed on the same or next business day.

Registered Air Mail (Deutsche Post DHL)

COUNTRY/REGION

DELIVERY TIME*

United States

7 – 11 Business Days

Canada

8 – 14 Business Days

Europe

4 – 8 Business Days

Australia & Oceania

8 – 14 Business Days

New Zealand

8 – 14 Business Days

Africa

10 – 20 Business Days

Asia

10 – 20 Business Days

Central America

10 – 20 Business Days

South America

10 – 20 business days

* Please note that this is just an estimate delivery time based on the information provided by the courier and our own experience. Actual delivery time varies and depends on many factors like customs regulations, delivery delays due to local or international holidays, etc. If an item does not arrive in the time frames specified, please feel free to contact us via phone or email, we will respond as soon as possible.


DPD Economy (Europe)

COUNTRY

DELIVERY TIME*

Hungary, Slovakia (Slovak Republic)

2 – 3 Business Days

Austria, Germany, Czech Republic, Poland, Slovenia

3 – 4 Business Days

Belgium, France, Italy, Netherlands, Croatia (Hrvatska), Denmark, Luxembourg, Latvia, Lithuania

4 – 5 Business Days

United Kingdom, Ireland, Spain, Estonia, Sweden

5 – 6 Business Days

Finland, Portugal

5 – 7 business days

* The terms for delivery shown above are in business (working) days and are indicative (the usual transit time to major cities in shown countries). After an unsuccessful delivery attempt at the address, the parcel might be handed to a local postal station or office (Parcel Shop) of the local courier.


UPS

Shipping Service

Destinations

Delivery Commitment

UPS Express®

More than 115 countries and territories.

1 – 3 Business Days

UPS Express Saver®

More than 215 countries and territories.

1 – 5 Business Days

UPS Expedited®

More than 220 countries and territories.

2 – 5 Business Days


DHL Express

SHIPPING SERVICE

DESTINATIONS

DELIVERY COMMITMENT

DHL EXPRESS WORLDWIDE

Available to all delivery locations worldwide

Time-sensitive: delivery by end of next possible business day
1 business day to most cities in EU
2 business days to most USA addresses